Privacy Policy

Last Updated: March 2026

Welcome to CafeOS, a product of DFW Branding LLC. We respect your privacy and are committed to protecting it through our compliance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, and telephone number. We also collect order history and payment information necessary to process your transactions.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us (such as order fulfillment).
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer.

3. Mobile Phone Number Data & SMS Consent

This section explicitly outlines our policies regarding mobile phone numbers and SMS text messaging, in accordance with US Carrier and CTIA regulations.

When you provide your phone number during checkout or account creation, you may opt-in to receive automated SMS updates regarding your orders.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. We value your privacy and pledge never to sell or share your mobile contact information.

SMS is used only for transactional order updates and account security. We do not send marketing or promotional text messages. All marketing communications are sent by email, with separate consent.

3.1 Email Marketing

If you opt-in via an unchecked checkbox at checkout or signup, you agree to receive marketing emails regarding promotions, offers and platform news. You can unsubscribe at any time.

Independent Consent: Email marketing consent is collected separately from SMS consent — opting into one does not imply or grant consent for the other.
Content Sent: Marketing emails include promotions, offers and platform announcements.
Unsubscribing: You can unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email, and your request will be honored promptly.
Transactional Emails: Operational emails (order confirmations, receipts, security alerts) are non-marketing and sent regardless of preference.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions and personal data are encrypted using SSL technology.

5. Contact Information

For questions about your order or these terms, contact us at: help@cafeos.co. For statutory privacy requests (access, deletion, correction), contact us at: privacy@cafeos.co.