Effective Date: March 23, 2026.
Please read these terms carefully before using the CafeOS platform.
By accessing or using the CafeOS online ordering platform, storefronts, and mobile applications ("Services"), you legally agree to be bound by these Terms of Service. You must be at least 18 years of age to establish a CafeOS account, place an order, or participate in any partner restaurant loyalty programs. By using this Service, you represent and warrant that you are of legal age to form a binding contract. If you are under 18 or do not agree to these terms, you must immediately discontinue use of the platform.
CafeOS operates as a Zero-Commission digital storefront provider. We provide the technology infrastructure that allows you to browse menus and place orders directly with independent restaurants ("Restaurateurs"). CafeOS does not prepare, handle, or deliver food.
Furthermore, CafeOS cannot verify or guarantee that the menus, pricing, dietary tags (e.g., Gluten-Free, Halal, Vegan), or allergen information provided by the Restaurateurs are completely accurate. If you have severe food allergies, you must contact the restaurant directly by phone prior to placing any digital order.
CafeOS provides direct payment routing infrastructure via our third-party payment processor, Stripe. When you submit an order, your payment is processed and routed directly to the specific restaurant you are ordering from. CafeOS does not take a percentage commission of the food total. However, standard technological routing or local tax fees may apply as mandated by local jurisdictions.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CAFEOS, ITS AFFILIATES, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: (A) FOOD POISONING, ALLERGIC REACTIONS, OR PHYSICAL INJURY RESULTING FROM CONSUMPTION OF FOOD ORDERED THROUGH THE PLATFORM; (B) LOST PROFITS OR DATA LOSS; OR (C) SERVICE INTERRUPTIONS OR BUGS ON THE SECURE PAYMENT NETWORK.
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms of Service or the breach thereof, shall be determined by binding mutual arbitration administered by the American Arbitration Association (AAA) rather than in a court of general jurisdiction.
Class Action Waiver: You and CafeOS agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and CafeOS each waive any right to a jury trial.
The "Autonomous Architect" UI designs, "GenieUs" algorithms, "Spotlight" AR interactions, and original source code of CafeOS are the sole intellectual property of CafeOS Inclusive Technologies. You may not reverse-engineer, scrape, clone, or repurpose any of the digital infrastructure provided via the platform.
If you have any questions or concerns regarding these terms, your data, or compliance, please contact our legal counsel at: legal@cafeos.co.